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FAQS

What is Gold Filled Jewelry? 

 

A SOLID layer of gold that is bonded with heat and pressure to a base metal such as brass. To the naked eye, our quality 18k gold filled jewelry has the same appearance as solid 18k gold, and is far more durable than gold plated jewelry, even with daily use, our nickel-free 18k gold-filled jewelry is a perfect solution for people with sensitive skin. As a general rule, if you are able to wear 18k solid gold jewelry, you will likely not have an issue with our advanced, quality gold filled process.

It is important to highlight that earrings, bracelets, necklaces, rings and jewelry sets made of gold filled 18k are perfect for young children, girls and babies since they have even the same quality as solid gold 18k, cost less than a third part of solid gold 18k, they are nickel-free products and they have an hypoallergenic protection.   

 

Why should I avoid sleeping , showering, or swimming in LMA Accessories? 

  • Infants, Toddlers, and Children under the age of 5 years should not be in possession of our accessories without adult supervision.
  • At no time is the jewelry to be placed in your mouth.
  • Small parts, can be a choking hazard to children under the age of 3 years.  

All accessories should be removed prior to bedtime and naps to avoid chocking hazards. 
Exposing your jewelry to salt water, chlorinated water, household chemicals, soaps, any kind of perfumes, can cause damage to your jewelry, including discoloration and abrasions.

 

Why should I take measurements?

Ideally, the best way to get the correct size is to take measurements.  This can be done simply with a string and ruler.

STEP 1:  Use the string to wrap loosely around the neck or wrist exactly where you'd like the necklace or bracelet to fall.  (You may want to mark the spot on the string with a marker)

STEP 2:  Measure that length against a ruler.  

We realize that you may not always be able to take measurements, especially if the merchandise is a gift so we have put together a recommended guideline to help assist you in making your selection. However, please note that this is only a general guide and sizes can still vary depending on the recipients height and weight.

 

What happens after I have placed my order with www.LoveMyAlannah.com?

Once your order is completed, you will receive an email notification, and receipt. 
Most orders take 5 - 7 Business Days  to process. Please note: We do not process orders until 24 Hours after your order is placed, orders are NOT processed on weekends or National Holidays. 
As soon as we start packing your order we will send you an email with the delivery information. After that you will be able to track your order by clicking the USPS tracking link listed on our website. It may take up to 24 hours before tracking information is updated.

 

Why should I email regarding order information? 

For accurate and current information regarding your order, it is always best to email us at Info@LoveMyAlannah.com

Please include your order number and allow up to 24 - 48 Hours for a response. 

 

For More Information Please Visit Our Shop Policy

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